COVID-19 has driven businesses around the globe to transform to enable remote workforces, adopt digital workflows, optimize business operations, and innovate to meet the needs of a new market.
Many of these changes will be permanent and will continue to influence tech purchases in 2021, according to the 2021 State of IT Report
Among all businesses, 64% enabled a remote workforce in 2020 and more than half of all companies plan to retain flexible work policies even after the pandemic ends — which will necessitate additional technology investment.
Because the remote work revolution wouldn’t be possible without modern communications technology, many decision-makers increasingly view tech investments as essential for maintaining productivity levels and business continuity, even when businesses cut back in other areas.
Business plans resulting from COVID-19
44%have already or plan to accelerate digital transformation
33%plan to improve security, risk, & governance
30%plan to develop training aids to support remote employees
36%plan to improve IT operations & systems performance
32%plan to connect employees using standardized, secure, and easy-to-use tools
27%plan to refine disaster recovery plans to account for additional scenarios