Criminals targeting ATM users

The South African Police has issued a warning for people to be alert and careful when withdrawing cash at ATM’s.

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According to police spokesperson W.O. Gerda Swart, various incidents were reported where cards were stolen from the rightful owners and cash withdrawals were made without the owners knowing about it.

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The following safety hints are provided as a guideline:

  • Avoid isolated ATM’s and using the ATM late at night or very early in the morning.
  • If you feel unsafe or you are suspicious of individuals loitering in the vicinity, trust your instincts, use another ATM.
  • Never write down your Personal Identification Number (PIN) or carry it anywhere near your ATM card.
  • Never accept help from strangers.
  • Take your time while doing your transaction. Don’t be distracted, intimidated, or hurried into your transaction.
  • Never let a stranger touch your card.
  • It is advisable not to insert your card until instructed to do so by the display screen.
  • Never force your card into the card slot.
  • Be sure no-one is looking over your shoulder.

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  • Cancel your card if the machine retains it by calling the card stop number. Don’t move away from the machine before you have called the card stop number and make a note of the reference provided by the bank.
  • Ensure that your own card is returned af-ter the transaction.
  • Don’t count your cash in front of the ATM or while walking or sitting in an unlocked vehicle.
  • Be watchful of people following you after you have withdrawn your money (on foot or vehicle).
  • If you suspect that you are being followed, go to the nearest police station.