The South African Minister of Police, Nkosinathi Nhleko has said that the Police need to use social media technology to keep communities informed in the war against crime in the country.
Quoting a 2012 study done by auditing firm, Accenture, Nhleko said that South Africans believe that police should open up more to digital tools to enable them to fight crime.
“Citizens have made it clear that they want to support police in fighting and preventing crime, but that they need more information from police to do so.
Digital tools should play an important role in communicating with citizens who want to support police to fight crime, but do not feel adequately informed of police activities,” said Nhleko.
Residents in Jeffreys Bay have made repeated requests through the Community Police Forum for real time crime stats and incidents to be made available to all communities to actively engage everyone in the fight against crime in the town.
Minister Nhleko added that by adopting new digital technologies, police can create new communication channels to engage citizens and gather leads to support their investigations.