FNB has announced that it has become the first bank to offer its own SIM cards to its customers from 15 June 2015.
Currently FNB offers ADSL and 3G data rewards through its FNB Connect offering, which will now be expanded to include mobile voice and data products.
The bank is already established in the telecommunications space with over 2 million customers topping up with airtime and bundles monthly and over 285 000 discounted smart devices sold since 2011.
“Mobility and banking innovation are now synonymous in the minds of FNB customers, we are excited to launch a South African first for banking via FNB Connect as the next step in our digital evolution,” says Jacques Celliers, CEO of FNB.
SIM cards will be sold separately from devices and customers will be able to choose from a range of mobile voice and data products.
Customers will also have the option to easily port their existing cellphone number through FNB’s electronic banking channels.
“The core offering will be the Flexi Package, which is unique as customers can manage their account by creating their own mobile package and have the ability to change it every month,” says Ravesh Ramlakan, CEO of FNB Connect.
In addition, FNB will also be the first to market with a prepaid Auto Top-Up recharge feature where customers will be topped up automatically when their airtime balance drops below R5.
Transparency and the ability for customers to control their spend are made possible by electronic features such as real time call transaction history, ability to set bill limits and setting notifications.
In line with the bank’s strategy to encourage customers to use digital banking rather than branches; ordering and activation of SIMs occurs on digital platforms. Other self-service options include SIM Swap, Block your SIM and activation of international roaming calls through Online Banking.
Customers will also have the benefit of qualifying to earn up to 40% back in eBucks on any FNB Connect mobile offering from 1 July this year.